At raja111, your privacy is more than a promise on paper. We use the latest encryption technology and strict data handling policies to ensure every piece of information you share with us remains safe and under control.
Six core principles underpinning personal data protection on the raja111 platform
All data transmitted between your device and Raja111's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
Raja111 does not sell, rent, or trade members' personal information to any third party for marketing purposes without your explicit consent.
You have the full right to access, correct, or request deletion of your personal data at any time through our support team.
Every deposit, withdrawal, and gaming activity record is securely stored in a closed system and cannot be accessed by external parties without lawful authorization.
Raja111's privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) and relevant international standards for user protection.
You can opt out of promotional communications at any time. raja111 respects your preferences and will not send you unwanted content.
This Privacy Policy explains in detail how raja111 ("we", "our platform") collects, uses, stores, and protects your personal data when you use our services at raja111.vu. By registering or continuing to use the raja111 platform, you agree to the terms set out in this Privacy Policy.
We take the trust you place in us seriously. That's why we always strive to operate with full transparency in every aspect of data handling. This policy is written in plain language because we believe every member deserves to know exactly what happens with their information.
Raja111 collects various types of information depending on how you interact with our platform. The following are the categories of information we collect:
When you create a Raja111 account, we collect information such as your full name, phone number, email address, date of birth, username, and password. This information is required to create and manage your account and to verify that you meet the minimum age requirement to use the platform.
To meet compliance requirements, we may request a copy of your identity card (MyKad), passport, proof of current address, and other relevant documents. These documents are stored securely in our systems in accordance with procedures established by the regulatory authorities.
To process deposits and withdrawals, we collect bank account details, e-wallet account numbers, or relevant crypto wallet information. We do not store full credit card numbers — instead, we use a secure tokenization system for recurring transactions.
Our systems automatically record technical information including IP address, device type, browser type and version, operating system, pages visited, session duration, and gaming activity. This data is used to improve the user experience and detect any suspicious activity.
When you contact our customer support team, we retain records of those interactions — including live chat transcripts, emails, and support requests — for quality control and future issue resolution purposes.
Raja111 only collects information that is strictly necessary for the stated purposes. We do not collect sensitive data such as biometric data or health information unless explicitly required by law.
The personal data we collect is used for specific and legitimate purposes. Below is a summary of how data is used at raja111:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Registration Information | Creating and managing accounts; identity verification | Contract & Compliance |
| KYC Documents | Identity verification; fraud prevention; AML compliance | Legal Obligations |
| Financial Information | Processing deposits and withdrawals; transaction verification | Contract |
| Usage Data | Platform improvement; analytics; system security | Legitimate Interest |
| Communications | Customer support; quality control; complaint resolution | Legitimate Interest & Contract |
| Marketing Information | Sending promotional offers (with your consent) | Consent |
Your gameplay data is also used to help identify playing patterns that may indicate addiction risk. This allows us to proactively suggest appropriate management tools such as deposit limits, session time limits, or cool-off periods.
Raja111 processes your personal data on valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA). We rely on the following bases:
You may withdraw your consent at any time for processing that relies on consent, particularly for marketing communications. Withdrawing consent does not affect the validity of any processing that took place prior to withdrawal.
Raja111 does not sell members' personal information to any party. However, there are certain situations where we need to share information with trusted parties to carry out our operations:
We work with third-party service providers who help us operate the platform, process payments, and conduct analytics. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the stated purposes.
When required by law or by directive from a competent authority, raja111 will disclose the necessary information to law enforcement agencies, regulatory authorities, or courts. In every such case, we will only disclose the minimum information required.
Our game software providers may receive limited technical data to ensure games function correctly and fairly. This data does not include sensitive financial or personal identity information.
Raja111 does not share your data with third-party advertisers for targeted advertising without your explicit consent. Any data sharing beyond the scope described here requires your separate consent.
We continuously invest in security infrastructure to ensure your data is protected at every level. The following are the technical and organisational measures we employ:
While we take every reasonable measure on the platform side, the security of your account also depends on your own actions. Please ensure your password is unique and strong, never share your login credentials with anyone, and log out of your account when using a public or shared device.
Raja111 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the raja111 platform. More information on managing cookies is available in your browser's Help section.
As a data subject, you have certain rights under applicable data protection laws. Raja111 is committed to facilitating the exercise of these rights:
To submit any request regarding your data rights, contact our data protection team via live chat or email on the Raja111 platform. We will process your request within 30 business days from the date we receive a complete submission.
Certain rights may be limited in specific circumstances — for example, we cannot delete data that we are required to retain for legal compliance reasons. In such cases, we will inform you of the relevant grounds.
In the course of its operations, raja111 may transfer your personal data to servers or service providers located outside Malaysia. All such data transfers are carried out with adequate safeguards in place, including:
Raja111 ensures that the same data protection standards apply regardless of where your data is stored or processed. You have the right to request further information about the transfer mechanisms we use.
Raja111 does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy. The specific retention periods are as follows:
| Data Categories | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout the active account period | Fulfilment of service contract |
| KYC Documents | 5 years after account closure | AML compliance & financial regulations |
| Transaction Records | 7 years | Audit and tax requirements |
| Game Logs | 2 years | Dispute resolution |
| Communication Records | 3 years | Quality control & complaints |
| Marketing Data | Until consent is withdrawn | Consent-based |
Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be personally linked to you.
Raja111 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Members will be notified of any material changes via their registered email or a prominent notice on the platform.
We encourage you to review this page regularly. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of the raja111 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or wish to submit a request regarding your data privacy, Raja111's Data Protection Officer (DPO) team is ready to assist you:
If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with the relevant data protection authority in your country.